Catalyst 2.0 Volunteer Training
Saturday, November 4th, 2023
Enroll in Catalyst 2.0 Volunteer Training and Watch the Training Video Here on Grace University - Click Here
Want to watch just the Training Video? Click Here and it will take you to YouTube
Balancing Service and Self-Care - Understanding the Difference Between Volunteering and Servant Leadership
I want to start by addressing a very real and significant issue that many Christians encounter – burnout and compassion fatigue. Often, as dedicated individuals with full-time jobs and responsibilities at home, adding the demands of ministry work can take its toll. This is why we place a strong emphasis on distinguishing between volunteering and servant leadership, while upholding our core values of Excellence and Wellness.
Volunteering vs. Servant Leadership:
At Grace Church, we see service as more than just a task or event; it's a lifestyle. Our model for service is none other than God Himself, who exemplified the heart of a servant. However, we also understand the importance of balance and wellness. It's a value we hold dear, recognizing that to care for others effectively, you must first take care of yourself.
Excellence and Accountability:
Our core value of Excellence means that whatever you do, you do it as unto the Lord. This includes being punctual, intentional, accountable, and giving your best effort. However, it's crucial to realize that this doesn't mean pushing yourself to the point of exhaustion. It means offering your best within the boundaries of wellness.
Wellness - Taking Care of You:
Wellness is another core value we uphold, and it's a reminder that you can't truly care for others unless you first care for yourself. We highly recommend that our volunteers, or as we call them, servant leaders, commit to serving on Sundays a maximum of two Sundays a month. While we deeply honor and appreciate your sacrifice and commitment, we don't want you to feel pressured to match the service level of our pastors. We value hard work, but we also value self-care.
Accountability and Self-Awareness:
As spiritually and emotionally mature believers, it's your responsibility to make mindful commitments. You will inevitably make mistakes, sometimes overcommit, and even occasionally fail. But these are all part of the learning process. What's important is that you communicate with your leaders and let them know how you're doing.
Serving with Purpose:
Volunteering is often an act of heart and aspiration, lending your help for a cause without expecting financial compensation. Servant leadership, on the other hand, is intentional service, modeled after God's own selfless example. It's about sharing His love and serving others with the same intentionality that He showed us. It's our fundamental duty as believers.
In conclusion, you will feel the calling and inspiration at Grace to 'go,' to serve with purpose and devotion. But always remember the importance of balance, rest, observing the Sabbath, managing your time, talent, and treasure wisely, and creating margin in your life. At Grace, we recommend not serving more than two Sundays a month, although exceptions are made to honor your sacrifice.
Knowing Our Ministry Programs
Elder Rich McNeill with Sis. Estrica McNeill
Sis. Jessica Reddick
Pastor Theo Schaffer
Pastor Shamar Terrell
Pastor Patrice Schaffer
Danica Franklin - Executive Operations
Appointment Based
Revelation of Servant - Leadership
Study the following scriptures:
Isaiah 42:1-4: "Behold my servant, whom I uphold, my chosen, in whom my soul delights; I have put my Spirit upon him; he will bring forth justice to the nations."
Isaiah 52:13: "Behold, my servant shall act wisely; he shall be high and lifted up, and shall be exalted."
Serving Together in Unity:
1 Corinthians 12:4-6: "Now there are varieties of gifts, but the same Spirit; and there are varieties of service, but the same Lord; and there are varieties of activities, but it is the same God who empowers them all in everyone."
1 Corinthians 12:12-14: "For just as the body is one and has many members, and all the members of the body, though many, are one body, so it is with Christ. For in one Spirit, we were all baptized into one body—Jews or Greeks, slaves or free—and all were made to drink of one Spirit."
Jesus' Example of Service:
Matthew 20:28: "even as the Son of Man came not to be served but to serve, and to give his life as a ransom for many."
John 13:14-15: "If I then, your Lord and Teacher, have washed your feet, you also ought to wash one another's feet. For I have given you an example, that you also should do just as I have done to you."
Encouragement for Volunteers:
Colossians 3:23-24: "Whatever you do, work heartily, as for the Lord and not for men, knowing that from the Lord you will receive the inheritance as your reward. You are serving the Lord Christ."
Serving with Love:
Galatians 5:13: "For you were called to freedom, brothers. Only do not use your freedom as an opportunity for the flesh, but through love serve one another."
Stewardship and Service:
1 Peter 4:10: "As each has received a gift, use it to serve one another, as good stewards of God's varied grace."
Service with Joy:
2 Corinthians 9:7: "Each one must give as he has decided in his heart, not reluctantly or under compulsion, for God loves a cheerful giver."
Church Overview
At Grace Church Charlotte, we embody a rich history of dedicated service and nurturing growth in our community. Volunteers play a pivotal role in our mission to connect people with God and one another.
Volunteerism at Grace Church
Volunteers are the heartbeat of our community, embodying our rich history of dedicated service. They play a pivotal role in nurturing the growth and impact of our church. A "volunteer" at Grace Church is defined as someone who performs tasks on behalf of our church without financial compensation. Please note that any photos taken of you during your service may be used in our promotional materials.
Volunteer Age Restrictions
Volunteer Records
Benefits and Compensation
Grace Church does not provide insurance or related benefits to volunteers. We don't offer free memberships or reduced-cost program participation in exchange for volunteering.
Use of Supplies and Equipment
Supplies and equipment, such as copy machines, are designated for church business use. Any equipment or supplies purchased by or donated to Grace Church belong to the church, not individuals.
Security of Personal Belongings
For your convenience and security, please secure valuable personal belongings in a locker or your vehicle during your volunteer service. Grace Church cannot be held responsible for lost or stolen items.
Section: Unable to Volunteer
If you cannot fulfill a scheduled volunteer task, visit your volunteer profile and update your schedule to make the position available for others to serve effectively within our church community.
Volunteer Training at Grace Church Charlotte: Guidelines and Expectations
Welcome to Grace Church Charlotte, where your commitment to volunteerism is valued as we embark on our mission to connect people with God and one another. Our journey is deeply rooted in our mission, DNA, and culture.
Expectations for Grace Church Charlotte Volunteers
Our volunteers play an essential role in the Grace Church family, and it's vital that your service aligns with our values. Here are our expectations for volunteers:
Upholding Ethical Conduct:
- Prohibited: possession, distribution, or manufacturing of controlled substances.
- Must be free from conditions that could negatively impact children's well-being.
Child Safety:
- Do not transport children in private vehicles.
- Avoid being alone with children outside Grace Church programs.
- Refrain from engaging in social media interactions with children met at Grace Church programs.
Mobile Device Usage:
- Avoid cell phone use during volunteer service for maximum focus.
Adhering to Grace Church Values:
- Embody the values, mission, and goals of Grace Church Charlotte.
Reporting Arrests or Convictions:
Report any arrests or convictions promptly to Grace Church.
- Submit the report within five days of the incident or before additional volunteering.
**6. Alcohol and Drug-Free Environment:**
- Grace Church maintains an alcohol and drug-free environment for community safety.
- Use, sale, manufacture, or possession of alcohol or drugs, except as prescribed by a physician, is prohibited during volunteer activities.
Your Rights and Responsibilities as a Grace Church Volunteer
As a Grace Church Charlotte volunteer, your experience should be meaningful and fulfilling. Here are your rights and responsibilities:
**Volunteer Rights:**
- Be valued and treated as a partner and friend.
- Receive meaningful assignments tailored to your interests, skills, and experiences.
- Stay informed about Grace Church through regular communication.
- Receive orientation and training for your role.
- Access continuous education and guidance.
- Be treated with respect and fairness, regardless of background.
- Have diverse experiences and opportunities for growth.
- Express opinions and have input respected.
- Be recognized for your contributions.
**Volunteer Responsibilities:**
- Positively influence church members and the community.
- Embrace the mission and goals of Grace Church.
- Uphold your commitment and responsibilities.
- Communicate, ask questions, and share insights.
- Accept supervision and accountability.
- Offer constructive criticism with understanding.
- Continue learning and embracing Grace Church's way.
- Treat all with love, kindness, and respect.
- Be a responsible member of the Grace Church family and community voice.
**Section: Handling Complaints and Conflict of Interest**
If you encounter any issues during your volunteer service, follow these steps to address concerns:
- Discuss the matter with your volunteer director or coordinator at your Grace Church location.
- If unresolved, escalate the matter to the Executive Director of your Grace Church location.
**Section: Training Programs and Requirements**
Grace Church Charlotte values continuous learning and development. Some training programs may be required annually, and your attendance may be necessary based on your specific volunteer role. Reach out to your volunteer director for guidance based on your volunteer commitment duration.
**Section: Dress Code**
Dress code may vary between departments and branches at Grace Church. Please familiarize yourself with your specific department's dress code. For inquiries, contact your branch's volunteer director.
**Section: Tracking Volunteer Hours**
Please ensure you sign in and out each time you volunteer to maintain accurate records of your service hours. Consult your Volunteer Director or department director for assistance.
**Section: Safety and Health Rules**
Safety is a top priority at Grace Church. Please adhere to safety and health rules, including:
- Obeying hazard warning signs and refraining from smoking.
- Using required safety equipment, such as personal protective gear.
- Knowing the location of fire/safety exits and evacuation procedures.
- Keeping walkways, working areas, and emergency equipment clear.
- Avoiding disruptive behavior or distractions.
- Reporting unsafe items to a Grace Church staff member promptly.
**Section: Blood-Borne Pathogens**
Grace Church follows the concept of "universal precautions." You may need training based on your volunteer commitment duration, which requires treating all human blood and body fluids as potentially contagious. Your safety is of utmost importance.
**Section: Safety and Accountability in Grace Church Charlotte**
Welcome to the Grace Church Charlotte volunteer training program. Your dedication to serving our community is greatly appreciated. To ensure a safe and nurturing environment for everyone, especially children and youth, we've established crucial guidelines and commitments. Please review and uphold these standards as you embark on your volunteer journey with us.
**Ensuring a Safe Environment for Children and Youth**
At Grace Church Charlotte, the well-being of children and youth is our top priority. We maintain stringent guidelines to ensure their safety.
**1. Background Checks and Screening:**
- Volunteers aged 16 and older working with children under 16 must undergo a background check.
- Every volunteer, regardless of their role, should complete an annual background screening and volunteer orientation.
- Our screening includes criminal history checks, social security trace, and national sex offender searches.
**2. Adult Background Checks:**
- Adults working with children or youth must pass state and federal background checks, including criminal and sexual abuse history.
- Adults with a history of abuse must consult with our staff before volunteering.
- Providing rides, meals, or outings to children or youth requires parental approval, even for one-on-one situations.
**3. Transportation Precautions:**
- When providing transportation to students, volunteers should exercise caution and avoid one-on-one situations, especially with the opposite sex.
- Grace Church is not responsible for volunteer-provided transportation.
- Seatbelts must be worn by all vehicle occupants.
**4. Two Leader/Open Door Rule:**
- The "two leader/open door" rule mandates that adults working with students must have another leader present or maintain visual access to the room.
- Rooms with windows and open corridors are ideal for private discussions.
**5. Reporting Concerns:**
- Volunteers should immediately report any suspected or inappropriate behaviors to their coach, volunteer leader, or staff.
- Reporting is encouraged even when uncertain; it's better to be safe than sorry.
**6. Church Engagement:**
- We ask all volunteers to become active members of Grace Church Charlotte within one year.
- This entails making a profession of faith, being baptized by immersion, participating in an adult small group, serving in a ministry area (serving in student ministry counts), and actively tithing.
**7. Keeping Secrets:**
- Volunteers should never agree to keep secrets with a student. If information needs to be shared with staff, communicate with your coach or volunteer leader, allowing them to engage with staff.
**8. Prohibited Romantic Relationships:**
- Romantic relationships with any student in the Student Ministry are not allowed, regardless of age or consent.
**9. Financial Practices:**
- Volunteers should not lend money to students but should direct financial assistance through the fpStudent Office.
**10. Responsible Behavior:**
- Volunteers should avoid consuming alcoholic beverages in front of students or posting such activities on social media.
- Punctuality is essential; aim to be 15-20 minutes early for church activities.
**11. Horseplay and Respect:**
- Differentiate between "constructive" horseplay and "destructive" horseplay. Protect a student's dignity and avoid insensitive ridicule in public or private.
**12. Communication:**
- If you cannot attend a volunteer meeting, please notify your coach or volunteer leader as soon as possible.
**13. Teamwork:**
- We operate as a team, valuing your input. Decision-making is open to discussion, but once a decision is made, we proceed united, positive, and supportive.
**14. Encouragement:**
- Always be attentive to students who may need words of encouragement, especially in larger group settings. Our goal is to ensure no one feels left out.
**15. Emergency Procedures:**
- In emergency situations, volunteers are expected to assist the supervision team in coordinating evacuations or ensuring safety inside the building. Familiarize yourself with our emergency contingency plans available at each campus's info kiosk.
**16. Impact on Lives:**
- Remember that our interactions with young lives have a lasting impact. Make every opportunity count, and be mindful of your words and actions.
**17. Seeking Guidance:**
- If in doubt, please consult your coach, volunteer leader, or staff for guidance.
**Section: Universal Expectations for Grace Church Charlotte Volunteers**
As a volunteer at Grace Church Charlotte, your role is vital in representing our church's values and maintaining a welcoming and respectful environment. To ensure the best interests of our church and those we serve, all volunteers are expected to adhere to the following universal expectations:
**1. Respect for All:**
- Embrace an open, welcoming, and respectful attitude towards all individuals, including children, vulnerable individuals, and those from diverse backgrounds.
- Show respect regardless of cultural, language, or other differences.
**2. Punctuality and Efficiency:**
- Be punctual and adhere to set schedules and timeframes for your volunteer role.
- Perform your duties with timeliness and efficiency.
**3. Preparedness and Diligence:**
- Approach your service with preparation, diligence, and enthusiasm.
- Be ready to serve wholeheartedly and effectively.
**4. Managing Unforeseen Absences:**
- In case of unexpected illness, injury, or emergencies, promptly notify the Volunteers Coordinator or the relevant ministry leader if you cannot fulfill your commitment.
- For planned absences, inform the ministry leader in advance. If part of a service team, arrange a swap with a team member for another week and inform the Volunteers Coordinator.
**5. Maintaining a Professional Image:**
- Represent Grace Church Charlotte with professionalism and friendliness.
- Dress appropriately for the weather and activity; avoid immodest or attention-seeking styles.
**6. Safeguarding Church People and Property:**
- Actively contribute to the protection, security, and maintenance of church attendees, premises, and property.
**7. Collaborative Work:**
- Work cooperatively with colleagues, support one another, and be willing to learn from each other.
- Embrace diversity in work styles and back up your fellow volunteers.
- Refrain from publicly criticizing colleagues or the church.
**8. Compliance with Policies:**
- Comply with Grace Church Charlotte's policies and procedures as a volunteer.
- A breach of policies could lead to a warning, suspension, or removal from your position of responsibility.
**Section: SOPs & Guidelines**
In addition to these general volunteer guidelines, Grace Church Charlotte provides detailed Standard Operating Procedures (SOPs) and guidelines for specific volunteer roles. Make sure to familiarize yourself with the relevant SOPs and guidelines for your specific volunteer role.
**Section: Privacy Policy**
Our Privacy Policy is of utmost importance. Please review and understand our Privacy Policy and respect the privacy of all individuals within our church community.
**Section: Social Media Policy**
We have a Social Media Policy in place to ensure the appropriate use of social media while representing Grace Church. Please review and adhere to this policy.
**Section: Work Health and Safety**
Maintaining a safe workplace is crucial to Grace Church Charlotte. Familiarize yourself with our work health and safety rules and guidelines.
**Section: Discrimination & Harassment**
We maintain a harassment-free environment at Grace Church. Ensure that your conduct aligns with our values, and avoid any form of discrimination or harassment.
**Section: Ethics and Best Practices**
At Grace Church Charlotte, we uphold ethical behavior and best practices in all aspects of our service. Familiarize yourself with our ethical standards and best practices for a seamless volunteer experience.
Saturday, November 4th, 2023
Enroll in Catalyst 2.0 Volunteer Training and Watch the Training Video Here on Grace University - Click Here
Want to watch just the Training Video? Click Here and it will take you to YouTube
Balancing Service and Self-Care - Understanding the Difference Between Volunteering and Servant Leadership
I want to start by addressing a very real and significant issue that many Christians encounter – burnout and compassion fatigue. Often, as dedicated individuals with full-time jobs and responsibilities at home, adding the demands of ministry work can take its toll. This is why we place a strong emphasis on distinguishing between volunteering and servant leadership, while upholding our core values of Excellence and Wellness.
Volunteering vs. Servant Leadership:
At Grace Church, we see service as more than just a task or event; it's a lifestyle. Our model for service is none other than God Himself, who exemplified the heart of a servant. However, we also understand the importance of balance and wellness. It's a value we hold dear, recognizing that to care for others effectively, you must first take care of yourself.
Excellence and Accountability:
Our core value of Excellence means that whatever you do, you do it as unto the Lord. This includes being punctual, intentional, accountable, and giving your best effort. However, it's crucial to realize that this doesn't mean pushing yourself to the point of exhaustion. It means offering your best within the boundaries of wellness.
Wellness - Taking Care of You:
Wellness is another core value we uphold, and it's a reminder that you can't truly care for others unless you first care for yourself. We highly recommend that our volunteers, or as we call them, servant leaders, commit to serving on Sundays a maximum of two Sundays a month. While we deeply honor and appreciate your sacrifice and commitment, we don't want you to feel pressured to match the service level of our pastors. We value hard work, but we also value self-care.
Accountability and Self-Awareness:
As spiritually and emotionally mature believers, it's your responsibility to make mindful commitments. You will inevitably make mistakes, sometimes overcommit, and even occasionally fail. But these are all part of the learning process. What's important is that you communicate with your leaders and let them know how you're doing.
Serving with Purpose:
Volunteering is often an act of heart and aspiration, lending your help for a cause without expecting financial compensation. Servant leadership, on the other hand, is intentional service, modeled after God's own selfless example. It's about sharing His love and serving others with the same intentionality that He showed us. It's our fundamental duty as believers.
In conclusion, you will feel the calling and inspiration at Grace to 'go,' to serve with purpose and devotion. But always remember the importance of balance, rest, observing the Sabbath, managing your time, talent, and treasure wisely, and creating margin in your life. At Grace, we recommend not serving more than two Sundays a month, although exceptions are made to honor your sacrifice.
Knowing Our Ministry Programs
Elder Rich McNeill with Sis. Estrica McNeill
- Grace Experience: Immerse yourself in the heart of Grace Church as a servant leader who is passionate about creating a warm and welcoming atmosphere for our weekly Sunday corporate family and house church gatherings.
- Grace Worship & Arts - Charles: Unleash your creative talents and a heart for worship as a servant leader who inspires and engages through singing, dance, flags, theater ministry, and events.
- Grace Media - Danica: Be a digital influencer who shapes our online presence through your skills in virtual, social media, photography, videography, and design, aligning with the church's mission to connect with a wider audience.
- Hospitality, Marketplace & Visitor Experience - NaShieka and Koniesha: Craft a hospitable and engaging environment, while also planning visitor experiences that align with our mission of extending God's grace to all.
- Grace Events: Enrich our community through social outings, special events, and partnerships with Grace Legacy; a match for those who love fostering connections and building memories.
- Deacons - Campus Ministry: Promote safety and facilitate events with a dedicated team of servant leaders, particularly suitable for those who value order and excellence in all we do within our church community.
Sis. Jessica Reddick
- G’Kidz: Impact the next generation by volunteering in our weekly Sunday children’s ministry, ideal for those who are nurturing and value the growth of our youngest members within the Grace family.
Pastor Theo Schaffer
- Grace Groups: Cultivate connections and spiritual growth by leading or participating in our weekly Grace Groups; perfect for those who cherish community and discipleship.
- Grace University: Commit your passion for theological and leadership development to empower others by supporting our free online school, in harmony with Grace's commitment to equipping the body of Christ.
- Grace Outreach - Deacon Trennis: Unleash your passion for service and reaching communities locally and abroad through our outreach programs, reflecting Grace's mission to be a light in the world.
- Strategic Planning and Development Administrative
Pastor Shamar Terrell
- Tashara Brown - Kingdom Catalyst: Join us in equipping new members through the monthly New Week Members experience and course, suiting those who have a heart for helping others grow in their faith journey.
- Discipleship Systems
Pastor Patrice Schaffer
- Prayer Teams, Intercession & Prophetic Team Ministry: Strengthen our community through the powerful tools of prayer and prophetic ministry, ideal for those who sense a calling to intercede and hear God's voice. (Appointment-based)
- Finance & Stewardship with Sis. Jessica Reddick: Secure the responsible stewardship of our church resources, making it an excellent fit for those with financial and organizational acumen.
- Grace Legacy
Danica Franklin - Executive Operations
Appointment Based
Revelation of Servant - Leadership
Study the following scriptures:
- Hebrews 1:1-4
- John 1:1-12
- Matthew 28:19
- Matthew 25:33-46
Isaiah 42:1-4: "Behold my servant, whom I uphold, my chosen, in whom my soul delights; I have put my Spirit upon him; he will bring forth justice to the nations."
Isaiah 52:13: "Behold, my servant shall act wisely; he shall be high and lifted up, and shall be exalted."
Serving Together in Unity:
1 Corinthians 12:4-6: "Now there are varieties of gifts, but the same Spirit; and there are varieties of service, but the same Lord; and there are varieties of activities, but it is the same God who empowers them all in everyone."
1 Corinthians 12:12-14: "For just as the body is one and has many members, and all the members of the body, though many, are one body, so it is with Christ. For in one Spirit, we were all baptized into one body—Jews or Greeks, slaves or free—and all were made to drink of one Spirit."
Jesus' Example of Service:
Matthew 20:28: "even as the Son of Man came not to be served but to serve, and to give his life as a ransom for many."
John 13:14-15: "If I then, your Lord and Teacher, have washed your feet, you also ought to wash one another's feet. For I have given you an example, that you also should do just as I have done to you."
Encouragement for Volunteers:
Colossians 3:23-24: "Whatever you do, work heartily, as for the Lord and not for men, knowing that from the Lord you will receive the inheritance as your reward. You are serving the Lord Christ."
Serving with Love:
Galatians 5:13: "For you were called to freedom, brothers. Only do not use your freedom as an opportunity for the flesh, but through love serve one another."
Stewardship and Service:
1 Peter 4:10: "As each has received a gift, use it to serve one another, as good stewards of God's varied grace."
Service with Joy:
2 Corinthians 9:7: "Each one must give as he has decided in his heart, not reluctantly or under compulsion, for God loves a cheerful giver."
Church Overview
At Grace Church Charlotte, we embody a rich history of dedicated service and nurturing growth in our community. Volunteers play a pivotal role in our mission to connect people with God and one another.
Volunteerism at Grace Church
Volunteers are the heartbeat of our community, embodying our rich history of dedicated service. They play a pivotal role in nurturing the growth and impact of our church. A "volunteer" at Grace Church is defined as someone who performs tasks on behalf of our church without financial compensation. Please note that any photos taken of you during your service may be used in our promotional materials.
Volunteer Age Restrictions
- Child Aged Volunteers: Volunteers under 13 must serve under the supervision of a parent or legal guardian, who must also be a cleared Grace Church volunteer.
- Disciple in Training - Teenage Volunteers*: Volunteers aged 13 to 17 must serve under the supervision of a Grace Church staff member. They may not serve for more than 4 hours in one day without a valid work permit.
- Adult-Aged Volunteers*: Volunteers aged 18 and older must serve with children present under the supervision of a Grace Church staff member.
Volunteer Records
- Keep your volunteer profile updated with current contact information, including your name, address, phone number, email address, and emergency contact information.
Benefits and Compensation
Grace Church does not provide insurance or related benefits to volunteers. We don't offer free memberships or reduced-cost program participation in exchange for volunteering.
Use of Supplies and Equipment
Supplies and equipment, such as copy machines, are designated for church business use. Any equipment or supplies purchased by or donated to Grace Church belong to the church, not individuals.
Security of Personal Belongings
For your convenience and security, please secure valuable personal belongings in a locker or your vehicle during your volunteer service. Grace Church cannot be held responsible for lost or stolen items.
Section: Unable to Volunteer
If you cannot fulfill a scheduled volunteer task, visit your volunteer profile and update your schedule to make the position available for others to serve effectively within our church community.
Volunteer Training at Grace Church Charlotte: Guidelines and Expectations
Welcome to Grace Church Charlotte, where your commitment to volunteerism is valued as we embark on our mission to connect people with God and one another. Our journey is deeply rooted in our mission, DNA, and culture.
Expectations for Grace Church Charlotte Volunteers
Our volunteers play an essential role in the Grace Church family, and it's vital that your service aligns with our values. Here are our expectations for volunteers:
Upholding Ethical Conduct:
- Prohibited: possession, distribution, or manufacturing of controlled substances.
- Must be free from conditions that could negatively impact children's well-being.
Child Safety:
- Do not transport children in private vehicles.
- Avoid being alone with children outside Grace Church programs.
- Refrain from engaging in social media interactions with children met at Grace Church programs.
Mobile Device Usage:
- Avoid cell phone use during volunteer service for maximum focus.
Adhering to Grace Church Values:
- Embody the values, mission, and goals of Grace Church Charlotte.
Reporting Arrests or Convictions:
Report any arrests or convictions promptly to Grace Church.
- Submit the report within five days of the incident or before additional volunteering.
**6. Alcohol and Drug-Free Environment:**
- Grace Church maintains an alcohol and drug-free environment for community safety.
- Use, sale, manufacture, or possession of alcohol or drugs, except as prescribed by a physician, is prohibited during volunteer activities.
Your Rights and Responsibilities as a Grace Church Volunteer
As a Grace Church Charlotte volunteer, your experience should be meaningful and fulfilling. Here are your rights and responsibilities:
**Volunteer Rights:**
- Be valued and treated as a partner and friend.
- Receive meaningful assignments tailored to your interests, skills, and experiences.
- Stay informed about Grace Church through regular communication.
- Receive orientation and training for your role.
- Access continuous education and guidance.
- Be treated with respect and fairness, regardless of background.
- Have diverse experiences and opportunities for growth.
- Express opinions and have input respected.
- Be recognized for your contributions.
**Volunteer Responsibilities:**
- Positively influence church members and the community.
- Embrace the mission and goals of Grace Church.
- Uphold your commitment and responsibilities.
- Communicate, ask questions, and share insights.
- Accept supervision and accountability.
- Offer constructive criticism with understanding.
- Continue learning and embracing Grace Church's way.
- Treat all with love, kindness, and respect.
- Be a responsible member of the Grace Church family and community voice.
**Section: Handling Complaints and Conflict of Interest**
If you encounter any issues during your volunteer service, follow these steps to address concerns:
- Discuss the matter with your volunteer director or coordinator at your Grace Church location.
- If unresolved, escalate the matter to the Executive Director of your Grace Church location.
**Section: Training Programs and Requirements**
Grace Church Charlotte values continuous learning and development. Some training programs may be required annually, and your attendance may be necessary based on your specific volunteer role. Reach out to your volunteer director for guidance based on your volunteer commitment duration.
**Section: Dress Code**
Dress code may vary between departments and branches at Grace Church. Please familiarize yourself with your specific department's dress code. For inquiries, contact your branch's volunteer director.
**Section: Tracking Volunteer Hours**
Please ensure you sign in and out each time you volunteer to maintain accurate records of your service hours. Consult your Volunteer Director or department director for assistance.
**Section: Safety and Health Rules**
Safety is a top priority at Grace Church. Please adhere to safety and health rules, including:
- Obeying hazard warning signs and refraining from smoking.
- Using required safety equipment, such as personal protective gear.
- Knowing the location of fire/safety exits and evacuation procedures.
- Keeping walkways, working areas, and emergency equipment clear.
- Avoiding disruptive behavior or distractions.
- Reporting unsafe items to a Grace Church staff member promptly.
**Section: Blood-Borne Pathogens**
Grace Church follows the concept of "universal precautions." You may need training based on your volunteer commitment duration, which requires treating all human blood and body fluids as potentially contagious. Your safety is of utmost importance.
**Section: Safety and Accountability in Grace Church Charlotte**
Welcome to the Grace Church Charlotte volunteer training program. Your dedication to serving our community is greatly appreciated. To ensure a safe and nurturing environment for everyone, especially children and youth, we've established crucial guidelines and commitments. Please review and uphold these standards as you embark on your volunteer journey with us.
**Ensuring a Safe Environment for Children and Youth**
At Grace Church Charlotte, the well-being of children and youth is our top priority. We maintain stringent guidelines to ensure their safety.
**1. Background Checks and Screening:**
- Volunteers aged 16 and older working with children under 16 must undergo a background check.
- Every volunteer, regardless of their role, should complete an annual background screening and volunteer orientation.
- Our screening includes criminal history checks, social security trace, and national sex offender searches.
**2. Adult Background Checks:**
- Adults working with children or youth must pass state and federal background checks, including criminal and sexual abuse history.
- Adults with a history of abuse must consult with our staff before volunteering.
- Providing rides, meals, or outings to children or youth requires parental approval, even for one-on-one situations.
**3. Transportation Precautions:**
- When providing transportation to students, volunteers should exercise caution and avoid one-on-one situations, especially with the opposite sex.
- Grace Church is not responsible for volunteer-provided transportation.
- Seatbelts must be worn by all vehicle occupants.
**4. Two Leader/Open Door Rule:**
- The "two leader/open door" rule mandates that adults working with students must have another leader present or maintain visual access to the room.
- Rooms with windows and open corridors are ideal for private discussions.
**5. Reporting Concerns:**
- Volunteers should immediately report any suspected or inappropriate behaviors to their coach, volunteer leader, or staff.
- Reporting is encouraged even when uncertain; it's better to be safe than sorry.
**6. Church Engagement:**
- We ask all volunteers to become active members of Grace Church Charlotte within one year.
- This entails making a profession of faith, being baptized by immersion, participating in an adult small group, serving in a ministry area (serving in student ministry counts), and actively tithing.
**7. Keeping Secrets:**
- Volunteers should never agree to keep secrets with a student. If information needs to be shared with staff, communicate with your coach or volunteer leader, allowing them to engage with staff.
**8. Prohibited Romantic Relationships:**
- Romantic relationships with any student in the Student Ministry are not allowed, regardless of age or consent.
**9. Financial Practices:**
- Volunteers should not lend money to students but should direct financial assistance through the fpStudent Office.
**10. Responsible Behavior:**
- Volunteers should avoid consuming alcoholic beverages in front of students or posting such activities on social media.
- Punctuality is essential; aim to be 15-20 minutes early for church activities.
**11. Horseplay and Respect:**
- Differentiate between "constructive" horseplay and "destructive" horseplay. Protect a student's dignity and avoid insensitive ridicule in public or private.
**12. Communication:**
- If you cannot attend a volunteer meeting, please notify your coach or volunteer leader as soon as possible.
**13. Teamwork:**
- We operate as a team, valuing your input. Decision-making is open to discussion, but once a decision is made, we proceed united, positive, and supportive.
**14. Encouragement:**
- Always be attentive to students who may need words of encouragement, especially in larger group settings. Our goal is to ensure no one feels left out.
**15. Emergency Procedures:**
- In emergency situations, volunteers are expected to assist the supervision team in coordinating evacuations or ensuring safety inside the building. Familiarize yourself with our emergency contingency plans available at each campus's info kiosk.
**16. Impact on Lives:**
- Remember that our interactions with young lives have a lasting impact. Make every opportunity count, and be mindful of your words and actions.
**17. Seeking Guidance:**
- If in doubt, please consult your coach, volunteer leader, or staff for guidance.
**Section: Universal Expectations for Grace Church Charlotte Volunteers**
As a volunteer at Grace Church Charlotte, your role is vital in representing our church's values and maintaining a welcoming and respectful environment. To ensure the best interests of our church and those we serve, all volunteers are expected to adhere to the following universal expectations:
**1. Respect for All:**
- Embrace an open, welcoming, and respectful attitude towards all individuals, including children, vulnerable individuals, and those from diverse backgrounds.
- Show respect regardless of cultural, language, or other differences.
**2. Punctuality and Efficiency:**
- Be punctual and adhere to set schedules and timeframes for your volunteer role.
- Perform your duties with timeliness and efficiency.
**3. Preparedness and Diligence:**
- Approach your service with preparation, diligence, and enthusiasm.
- Be ready to serve wholeheartedly and effectively.
**4. Managing Unforeseen Absences:**
- In case of unexpected illness, injury, or emergencies, promptly notify the Volunteers Coordinator or the relevant ministry leader if you cannot fulfill your commitment.
- For planned absences, inform the ministry leader in advance. If part of a service team, arrange a swap with a team member for another week and inform the Volunteers Coordinator.
**5. Maintaining a Professional Image:**
- Represent Grace Church Charlotte with professionalism and friendliness.
- Dress appropriately for the weather and activity; avoid immodest or attention-seeking styles.
**6. Safeguarding Church People and Property:**
- Actively contribute to the protection, security, and maintenance of church attendees, premises, and property.
**7. Collaborative Work:**
- Work cooperatively with colleagues, support one another, and be willing to learn from each other.
- Embrace diversity in work styles and back up your fellow volunteers.
- Refrain from publicly criticizing colleagues or the church.
**8. Compliance with Policies:**
- Comply with Grace Church Charlotte's policies and procedures as a volunteer.
- A breach of policies could lead to a warning, suspension, or removal from your position of responsibility.
**Section: SOPs & Guidelines**
In addition to these general volunteer guidelines, Grace Church Charlotte provides detailed Standard Operating Procedures (SOPs) and guidelines for specific volunteer roles. Make sure to familiarize yourself with the relevant SOPs and guidelines for your specific volunteer role.
**Section: Privacy Policy**
Our Privacy Policy is of utmost importance. Please review and understand our Privacy Policy and respect the privacy of all individuals within our church community.
**Section: Social Media Policy**
We have a Social Media Policy in place to ensure the appropriate use of social media while representing Grace Church. Please review and adhere to this policy.
**Section: Work Health and Safety**
Maintaining a safe workplace is crucial to Grace Church Charlotte. Familiarize yourself with our work health and safety rules and guidelines.
**Section: Discrimination & Harassment**
We maintain a harassment-free environment at Grace Church. Ensure that your conduct aligns with our values, and avoid any form of discrimination or harassment.
**Section: Ethics and Best Practices**
At Grace Church Charlotte, we uphold ethical behavior and best practices in all aspects of our service. Familiarize yourself with our ethical standards and best practices for a seamless volunteer experience.